Knowing what to expect at your first appointment will help make the process easier for both you and your furry companion.
Please arrive approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
A member of our team will review your pet's history and discuss their issues. You can ask any questions you want and we'll dedicate time to answering them.
Once your pet has been assessed, we'll provide you with a diagnosis and options for treatment. Your vet will work with you to determine a treatment plan for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
We are honored to be able to provide care to pets in Los Angeles. Our friendly and caring staff are committed to providing the absolute best care to your pet.
We are passionate about preventative care, client education and providing comprehensive emergency and preventative care to Los Angeles pets.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover and American Express.
We are proud to offer CareCredit, Pet Assure and Scratchpay as financing options. They offer an easy application process that will give you results in minutes. Petassure and other pet insurance are also accepted.
We will always provide an estimate of the cost of our service before treatment. Unexpected complications may arise during treatment that can impact your bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away.
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
We take care of all domestic pets such as cats and dogs. Unfortunately, we do not specialize in the care of exotic pets.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
You are financially responsible for the initial examination fee and any diagnostics or treatment that you have given consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required prior to further treatment, with payment due in full when your pet is discharged.
An upfront deposit is required in all emergency cases. Once our veterinarians have examined your pet, you will be given an estimate for treatment based on the course of action.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Here are some helpful links for your pet's health.
Access your pet's medical records with the AllyDVM app.
Download and fill out the New Patient Form to bring with you.
Get financing with CareCredit quickly and easily.
Download and fill out the Credit Card Authorization Form to bring with you.
Washington Dog and Cat Hospital is accepting new patients! Our experienced vets are passionate about the health of Los Angeles companion animals. Get in touch today to book your pet's first appointment.